Initial Disclosure Document

Parc Lane Cars Limited ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or purchase products or services from us

Who We Are

Parc Lane Cars Limited

Sandy Lane

Gosforth

Newcastle upon Tyne

NE3 5HE

Company Registration Number: 12857401

Telephone: 0191 340 1291

Email: [email protected]

Information We Collect

We may collect the following personal information

Information you provide

Name• Address
Email address
Telephone number
Date of birth (where required)
Driving licence details (where necessary)
Vehicle registration details
Finance application information
Identification documents
Payment information
Any information you include in enquiries or messages

Information collected automatically

When you visit our website we may collect:

IP address• Browser type
Device information
Pages viewed
Time spent on our website
Cookies and similar technologies

Please see our Cookie Policy for more information

How We Use Your Information

We use your personal information to:

Respond to enquiries
Arrange vehicle viewings and test drives
Sell and deliver vehicles
Purchase or value your vehicle
Arrange finance applications
Arrange warranties
Book servicing, MOTs and repairs
Verify your identity where required
Meet our legal obligations
Process payments
Improve our website and services
Send marketing communications where you have agreed to receive them

Legal Basis for Processing

We process your information under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent (where required)

Where we rely on consent, you may withdraw it at any time.

Vehicle Finance Applications

Where you request vehicle finance, we may share your information with selected finance providers and credit brokers in order to:

Assess your eligibility
Obtain finance quotations
Complete finance agreements
Carry out identity and anti-fraud checks
Perform credit searches where authorised

We act as a credit broker and not a lender.

Who We Share Information With

We may share your information with:

Finance providers
Warranty providers
DVLA where required
Service and MOT providers
Vehicle delivery companies
Payment providers
Professional advisers
IT service providers
Website hosting providers
Marketing providers (where appropriate)• Law enforcement or regulatory authorities where required by law

We never sell your personal information.

Marketing

If you have opted in, we may send information about

New vehicle arrivals
Special oaers
Events
Services
Promotions

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies

Our website uses cookies to:

Improve website performance
Remember preferences
Analyse website traaic
Support marketing activity

You can manage your cookie preferences through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

Although we work hard to protect your information, no internet transmission can be guaranteed to be completely secure.

How Long We Keep Your Information

We only retain personal information for as long as necessary to:

Provide our service
Meet legal obligations
Resolve disputes
Maintain financial records
Comply with HMRC requirements

Retention periods vary depending on the purpose and applicable legal requirements.

Your Rights

Under UK data protection law you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve your concerns.You also have the right to complain to the Information Commissioner's Oaice (ICO).

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact: